Yes. Simply navigate to the “Store” module, and select “Projects”. Locate the project that you wish to add a single recipient to, and select “Add Recipient”. You will have 2 choices to add additional recipients to the existing project: UPLOAD A CSV OR EXCEL FILE MANUALLY ENTER MANUALLY ENTER Click on manually enter after clicking […]
Your data will be securely stored for as long as you subscribe to the service. Many customers have utilized SimpleCert®’s currently unlimited storage capabilities. SimpleCert® becomes their primary tool for all their certificate and reporting needs. This is great for those sponsors that need to keep their records for at least 5 years. Having a
How long is my data stored for? Read More »
Absolutely. Your data is stored securely and privately via AWS cloud hosting service and secure socket layer. This data includes, but is not limited to, recipient uploads, certificates, email history and reporting data. The security and safety of your data are paramount to us at SimpleCert®. If you have any further questions regarding security, please
Is my data secure? Read More »
Currently, to comply with regulations on email usages and delivery as per the CAN-SPAM and GDPR regulations, SimpleCert® will be sending all certificate emails from certificates@simplecert.net. It is best to communicate this to your recipients before you send your first emails. Having a non-editable email sender address also helps to ensure that the emails you
How do I get recipients to reply directly to me? Read More »
If your account does not have enough credits to cover the list you choose to import, SimpleCert® will indicate how many additional credits you need and automatically direct you to your current plan within your account settings. Here you can choose to upgrade your plan. You will then have to return to the Send Module
My upload list has more names than I have credits for. What do I do? Read More »
Simple Cert will require that you provide a mapping designation for every Data Field that you have listed on a Certificate Template. If your certificate has mapping fields that you no longer intend to use, simply edit your CertificateTemplate to remove those unwanted Data Fields. If your upload list has more fields than you intend
From within the Store Module, there are 3 methods that you can use to import your recipient data: By uploading an Excel of .CSV file, by copying and pasting data from your computer clipboard, or by manually typing recipient data into SimpleCert®. Uploading an Excel or .csv file: Importing data into SimpleCert® is an easy
How do I import my data? Read More »
Currently, to comply with regulations on email usages and delivery as per the United States CAN-SPAM, Canada Anti-Spam Legislation, and European Union GDPR regulations, SimpleCert® will automatically assign a sender email address to your account when you subscribe. Currently this email alias cannot be editable by you. Having a non-editable email sender address also helps
Why can’t I change my sender e-mail address? Read More »
Yes. Under your account settings (top right side of your account, select your account name), select “SMTP Settings”: In the “SMTP Settings” page, select “Use other SMTP Server to Send Emails”. If you have a Microsoft or Google account that you wish to use, you can automatically configure them via secure sign in, or you
Can I use my own email server? Read More »
If you try to log into SimpleCert® and you receive the error that your email address is not found, one of the following problems is occurring: When you made your account, you incorrectly typed your email address. Contact our support team via email (support@simplecert.net) and send them your customer name (or a link to a
What if my email address is not found when trying to log into SimpleCert®? Read More »
