Yes! Go to your STORE module (click on cloud with up arrow icon) Click on the Recipients menu. Find the recipient and click on their name. All his/her certificates awarded to him/her will show up in the area below. Click on “resend email” button for EACH certificate you want to send again. If you are […]
A recipient is looking for their certificate. Can I resend the email that was sent? Read More »
Yes! There may be many reasons why a recipient did not receive or cannot click on the download certificate link. To address this, you can do 2 things: 1. Download the certificate yourself and send it to them as an attachment in an email. Go to your STORE module (click on cloud with up arrow
Can I download a recipient’s certificate for them and send it as an attachment? Read More »
You can update a recipient’s email address (spelled incorrectly, changed jobs, etc.) by going to the recipient section of the Store module (cloud with up arrow). Once you find the recipient, click on their name and then click on the “change email address” button. Type in the new email. If you want to resend any
Recipient email address needs to be updated Read More »
Yes! Simply follow the same steps to create a project: Choose a Cert Set Add your recipients Save your project When you get to the Preview step…. Instead of clicking on “Send to Unsent” button (as this will send an email) Click on Send Later 5. If you ever want to send the emails at
I want to upload a list/create a project without sending emails. Is that possible? Read More »
SimpleCert® automatically stores every certificate you send out. Need to re-send a certificate? No problem. Need to add an individual who was left off a project by mistake? Simple. Need to provide reporting on who you have awarded certificates to? Easy! All your certificate data is there when you need it
Store Module Tutorial Read More »
Create your custom certificate and email within the Build Module of your account. Utilize existing templates to customize, or build your certificate completely from scratch with merge and text fields, special fonts, and your own custom images.
Build Module Tutorial Read More »
This video will highlight the uploading of certificate data and the sending of your certificates to your recipients.
Send Module Tutorial Read More »
Yes, you can. After purchasing an additional Cert Set, you can duplicate an existing one, instead of starting from scratch! Note: This will copy both your certificate template and email template. Simply click on “Open Existing” and click on the icon (2 pieces of paper) in the upper left corner of your Cert Set to
Can I copy an existing Cert Set? Read More »
Please refer to this article to understand a Cert Set. This message appears when you already have a Cert Set and clicked on “Create New” instead of “Open Existing”. If you want to purchase another Cert Set you can. Each additional Cert Set is $29 and is part of your account regardless of what plan
Why does it say “You have no unused Cert Sets”? I have credits Read More »
There are times when a recipient was added to a project by accident or has more than just a misspelled name or wrong email address. When this happens the easiest steps to take are to delete the recipient from a project and then add them again. To delete a recipient from a project: Find the
Delete Recipient from Project Read More »
