SimpleCert® Help Center

Use the search bar below to get answers to common questions about the SimpleCert® platform.

Category: Blog

Can I add a single recipient to a list I’ve already created as part of a Project?

Yes. Simply navigate to the “Store” module, and select “Projects”. Locate the project that you wish to add a single recipient to, and select “Add Recipient”. Once you have added this additional recipient, you can then individually email that recipient their certificate, or download/print their certificate for distribution. You can also upload another excel/csv file

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Can I import photoshop file formats into the Cert Set?

Yes! Simply save your Photoshop file as a .svg (scalable vector graphic) file, and upload that directly to SimpleCert®. Scalable Vector files are generally preferred because of their overall superior quality. Currently the specifications of image graphics are as follows: Accepted file types are: .jpeg, .gif, .png and .svg. Max file size 2MB, Max resolution

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What’s does ADD DATA FIELD in the Certificate Builder mean?

Data fields are merge variables that you choose to place on your certificate – such as [First name], [Course Title], [Date Completed], etc. Data fields should be added, named and placed on your certificate so that they MATCH the upload fields contained in the lists you plan to use with the particular Cert Set. Upon

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What browers are support by SimpleCert?

The preferred browser when using SimpleCert® is Chrome. However, Mozilla and Internet Explorer are also compatible. Please be sure to check back to this FAQ periodically for any updates on browser compatibility. As browser updates are released, we do our best to ensure compatibility, but as is normal with all web based software, some updates

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What is I want to downgrade my subscription or cancel?

As a subscriber to a monthly plan, you are able to upgrade or downgrade your plan level at any time. Simply click on the “Plans” within Account Settings to adjust your plan. If you decide to cancel, your account will automatically revert back to the free plan. As part of the downgrade or update, your

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Can I use my tablet with SimpleCert?

Absolutely! SimpleCert® is designed to work within a web page browser, so any device capable of displaying a web page is compatible with SimpleCert®. We do recommend using a computer or larger monitor when designing your certificates however, to give you more area to design with. Please be sure to check back to this FAQ periodically

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How can I show a person’s email address on their certificate?

If you are designing a certificate template that needs to display a recipients email address on their certificate, there is an easy way to add this. In the certificate builder, simply add a merge variable and title it “Email Address” . When you upload your data to create your certificates, the recipient’s email will then

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What’s the difference between Pay as You Go (PAYG) and a Monthly Plan?

The biggest difference between the two pricing structures is the features! With the monthly plans, you get the recipient portal, which is the personalized URL you will create upon registering [https://yourcompany.simplecert.net]. This URL is where all your recipients can go to create a free account and download all their certificates from you in one place.

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