SimpleCert® Help Center

Use the search bar below to get answers to common questions about the SimpleCert® platform.

What is I want to downgrade my subscription or cancel?

As a subscriber to a monthly plan, you are able to upgrade or downgrade your plan level at any time. Simply click on the “Plans” within Account Settings to adjust your plan. If you decide to cancel, your account will automatically revert back to the free plan.

As part of the downgrade or update, your monthly subscription renewal date will change to the date you change your plan. And what happnes the credits I still have left in my account? Don’t worry, the credits you have left in your account before changes to your plan will stay part of your account and actually will become part of a bucket of credits that do not expire.

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