If you have deleted a project but have already sent out emails to recipients when they click on their download lin “Download Certificate” link, the will receive the following message: “The certificate that you are trying to access is no longer available. Please contact your SimpleCert® administrator for assistance. If you do not know who
SimpleCert® Help Center
Use the search bar below to get answers to common questions about the SimpleCert® platform.
There are times when a recipient was added to a project by accident or has more than just a misspelled name or wrong email address. When this happens the easiest steps to take are to delete the recipient from a project and then add them again. To delete a recipient from a project: Find the
Need more support? If you did not find an answer, click the button below to contact us for further help.
Not finding what you are looking for? Narrow down your search with the list of tags below.