SimpleCert® Help Center

Use the search bar below to get answers to common questions about the SimpleCert® platform.

Tag: sender email

Why can’t I change my sender e-mail address?

Currently, to comply with regulations on email usages and delivery as per the United States CAN-SPAM, Canada Anti-Spam Legislation, and European Union GDPR regulations, SimpleCert® will automatically assign a sender email address to your account when you subscribe. Currently this email alias cannot be editable by you. Having a non-editable email sender address also helps

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Can I use my own email server?

Yes. Under your account settings (top right side of your account, select your account name), select “SMTP Settings”: In the “SMTP Settings” page, select “Use other SMTP Server to Send Emails”.  If you have a Microsoft or Google account that you wish to use, you can automatically configure them via secure sign in, or you

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