How to change the “From Name” or “Sender Name”

Email requirements include using a from name that matches the sender. As a SimpleCert customer, the from name will automatically pull in the “Company Name” that you registered with when signing up for SimpleCert. You can however update this name, but by Can-SPAM requirements, this name has to representative of the individual, brand, or company …

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Add an attachment / file to email template

To add an attachment to your SimpleCert® email template, click on the following icon in your email editor. It will open a dialog box where you find the file you want to attach and then click “open”. It will then add instructions to download the file. This file is uploaded to your SimpleCert account.

How do I cancel my subscription?

To cancel your subscription, simply go to your Plans section of your account settings and click cancel subscripion. Please note all subscription functionality will no longer be available, but projects and certificates will be preserved. Any remaining credits will be available via PAYG and do not expire.

How do I change the footer?

Per email laws, we have to leave the footer intact if we are sending the emails. If you would like to use your own SMTP server to send the emails, you can change the credentials in your account settings. You then control your own footer.

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