SimpleCert® Help Center

Use the search bar below to get answers to common questions about the SimpleCert® platform.

Category: Send Module

What is a Credit?

Credits are the currency of SimpleCert and are used to save a personalized certificate. One Credit will allow you to create and save one certificate.  Our free plan will give you 10 free credits per month.  If you need to send out more than 10 certificates per month, either as a one time send or

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How to change the “From Name” or “Sender Name”

Email requirements include using a from name that matches the sender. As a SimpleCert customer, the from name will automatically pull in the “Company Name” that you registered with when signing up for SimpleCert. You can however update this name, but by Can-SPAM requirements, this name has to representative of the individual, brand, or company

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Remember to review your email for each SimpleCert® project

Each certificate you send via email have a certificate template and email template. Remember to review this email each time you save a project or use merge variables in the email body so that you do not need to update each time. There are 2 ways to review the email template: 1. From the BUILD

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How to Use the Email Editor

Learn out to customize your email by using merge fields, creating links, inserting images, attaching files and more within SimpleCert®‘s email editor. Remember each Cert Set comes with a Certificate Template and Email Template.

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