The preferred browser when using SimpleCert® is Chrome. However, Mozilla and Internet Explorer are also compatible. Please be sure to check back to this FAQ periodically for any updates on browser compatibility. As browser updates are released, we do our best to ensure compatibility, but as is normal with all web based software, some updates […]
What browers are support by SimpleCert? Read More »
As a subscriber to a monthly plan, you are able to upgrade or downgrade your plan level at any time. Simply click on the “Plans” within Account Settings to adjust your plan. If you decide to cancel, your account will automatically revert back to the free plan. As part of the downgrade or update, your
What if I want to downgrade my subscription or cancel? Read More »
Absolutely! SimpleCert® is designed to work within a web page browser, so any device capable of displaying a web page is compatible with SimpleCert®. We do recommend using a computer or larger monitor when designing your certificates however, to give you more area to design with. Please be sure to check back to this FAQ periodically
Can I use my tablet with SimpleCert? Read More »
The free plan contains all of the needed core options for you to test, configure and manage a typical certification plan. With the free plan you’ll be able to: With SimpleCert’s Free Plan, you can easily set up your Certificate Management program, and test and confirm functionality within minutes. From there, simply make purchases of
What’s included in the Free Plan? Read More »
Is there a way I can resend my notification email to all certificate recipients who have never logged in to access their certificate before? With SimpleCert’s “Resend to Never Logged In” feature, this is simple to do! Once you have created and sent out your project, you can access the recipient data for that project
Resend notification emails to all recipients in a Project who have never logged in Read More »
Credits are the currency of SimpleCert and are used to save a personalized certificate. One Credit will allow you to create and save one certificate. Our free plan will give you 50 credits in your account. If you need to send out more than 50 certificates, either as a one time send or as part
If you are designing a certificate template that needs to display a recipients email address on their certificate, there is an easy way to add this. In the certificate builder, simply add a merge variable and title it “Email Address” . When you upload your data to create your certificates, the recipient’s email will then
How can I show a person’s email address on their certificate? Read More »
Do you have a certificate that has a Front and Back? Or do you have a certificate that also comes with a wallet size card? This feature is available for professional monthly subscribers and higher. You can also use the same merge variables on the “back” side that you have on te front. If you
Two-sided Certificate / Double Sided Certificate / Certificate with wallet card Feature Read More »
The biggest difference between the two pricing structures is the features! With the monthly plans, you get additional features such as the recipient portal, which is the personalized URL you will create upon registering [https://yourcompany.simplecert.net]. This URL is where all your recipients can go to create a free account and download all their certificates from
What’s the difference between Bulk Credits and the Monthly Plans? Read More »
As a main account holder you can add up to 5 additional users/logins to your account. This feature is available for professional monthly subscribers and higher. The main account holder can give certain permissions to each login including accesss to certain Cert Sets and as as editing rights. Please see the following video for more
Add additional Login/Users (available with Professional and Higher subscriptions) Read More »
