SimpleCert® Merge Field getting cut off? Here’s how to Fix: Update a Merge Field from Preview

In this video, we show you how to preview your certificates, after importing your data and before saving your project, and make any changes if necessary. It is important to make the merge field large enough to accommodate the imported data (for example a long event title).  

SimpleCert® Merge Field getting cut off? Here’s how to Fix: Update a Merge Field from Preview Read More »

A recipient is looking for their certificate. Can I resend the email that was sent?

A recipient is looking for their certificate. Can I resend the email that was sent?

Yes! Go to your STORE module (click on cloud with up arrow icon) Click on the Recipients menu. Find the recipient and click on their name. All his/her certificates awarded to him/her will show up in the area below. Click on “resend email” button for EACH certificate you want to send again. If you are

A recipient is looking for their certificate. Can I resend the email that was sent? Read More »

Can I download a recipient’s certificate for them and send it as an attachment?

Yes! There may be many reasons why a recipient did not receive or cannot click on the download certificate link. To address this, you can do 2 things: 1. Download the certificate yourself and send it to them as an attachment in an email. Go to your STORE module (click on cloud with up arrow

Can I download a recipient’s certificate for them and send it as an attachment? Read More »

I want to upload a list/create a project without sending emails. Is that possible?

Yes! Simply follow the same steps to create a project: Choose a Cert Set Add your recipients Save your project When you get to the Preview step…. Instead of clicking on “Send to Unsent” button (as this will send an email) Click on Send Later 5. If you ever want to send the emails at

I want to upload a list/create a project without sending emails. Is that possible? Read More »

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