Can I add a hyperlink in the Email Template
Yes. After typing what you want the link to say, highlight it and then click on the following button in the email editor.
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How do I cancel my subscription?
To cancel your subscription, simply go to your Plans section of your account settings and click cancel subscripion. Please note all subscription functionality will no longer be available, but projects and certificates will be preserved. Any remaining credits will be available via PAYG and do not expire.
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SimpleCert® API integration with Google Forms
The easiest method to add recipients to your SimpleCert® account with a Google form is to use our Zapier integration. There is both a direct Google Forms integration available as well as a Google Sheets integration. If you do not wish to use the Zapier method, there is a direct integration you can do within
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Zapier Integration Using the SimpleCert® API
Our Zapier integration has two main actions that you can perform. Creating new projects, and adding recipients to a project. Our Zapier endpoints allow you to map data from a third party source (such as Google Sheets, Typeform, Mailchimp, etc) and have it automatically create a project or add a recipient in your SimpleCert® account.
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When I go to print the edges are cut off, what can I do?
Question: “Hi there, my pdf looks great but when printed it cuts edges off. same from all browsers and it doesn’t matter if I chose Letter, Legal, A4.” Answer: This depends of what type of printer you are using. If you go to more settings when printing your PDF you should be about the change
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How do I change the footer in notification emails?
SimpleCert automatically includes and email server as a part of your account. If you choose to use SimpleCert’s email server, per standard email and privacy regulations we are required to display SimpleCert’s information as a part of the email footer (you are also unable to change the sender email address). However if you would like
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How do I know if recipients received their certificate?
Email history, undeliverables reports, and individual recipient email history is all available for you within the Store module of your account. NOTE: Email history will only be available for accounts that are using SimpleCert’s integrated email server. To access Project and undeliverable reports, click into the Store area of your account and then select “Email
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Add Merge Field to Text Box
If you would like to add a merge field within a text box, you can do so by following these steps: Add a text field to your certificate template in the Build Module. Click into the text field. Type your text first While your cursor is in the text field, click on insert merge field.
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How do I delete my billing information / credit card?
To delete your billing information / credit card on file, simply go to your account settings. You can locate this menu by clicking on your company name in the upper right corner after you log in. Then navigate to billing information and click on the trash icon to delete your credit card. You will be
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How do I create one certificate?
Although SimpleCert® was developed with being able to create thousands of certificates in seconds, you still can create one at a time. You just need to take 2 additional steps that still only take seconds! Simply save your certificate template and manually enter the name and email of the certificate you are trying to create.
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