SimpleCert API documentation
December 13, 2021
View our API to learn how to integrate the SimpleCert® API, create new projects, add recipients, send email automatically or disable email, and more.
SimpleCert® Help Center
Use the search bar below to get answers to common questions about the SimpleCert® platform.
Category: Blog
Can I add a hyperlink in the Email Template
April 27, 2021
Yes. After typing what you want the link to say, highlight it and then click on the following button in the email editor.
When I go to print the edges are cut off, what can I do?
June 5, 2020
Question: “Hi there, my pdf looks great but when printed it cuts edges off. same from all browsers and it doesn’t matter if I chose Letter, Legal, A4.” Answer: This depends of what type of printer you are using. If you go to more settings when printing your PDF you should be about the change
How do I change the footer in notification emails?
May 18, 2020
SimpleCert automatically includes and email server as a part of your account. If you choose to use SimpleCert’s email server, per standard email and privacy regulations we are required to display SimpleCert’s information as a part of the email footer (you are also unable to change the sender email address). However if you would like
How do I know if recipients received their certificate?
April 13, 2020
Email history, undeliverables reports, and individual recipient email history is all available for you within the Store module of your account. NOTE: Email history will only be available for accounts that are using SimpleCert’s integrated email server. To access Project and undeliverable reports, click into the Store area of your account and then select “Email
Add Merge Field to Text Box
March 5, 2020
If you would like to add a merge field within a text box, you can do so by following these steps: Add a text field to your certificate template in the Build Module. Click into the text field. Type your text first While your cursor is in the text field, click on insert merge field.
How do I delete my billing information / credit card?
January 30, 2020
To delete your billing information / credit card on file, simply go to your account settings. You can locate this menu by clicking on your company name in the upper right corner after you log in. Then navigate to billing information and click on the trash icon to delete your credit card. You will be
Recipient email address needs to be updated
August 16, 2019
You can update a recipient’s email address (spelled incorrectly, changed jobs, etc.) by going to the recipient section of the Store module (cloud with up arrow). Once you find the recipient, click on their name and then click on the “change email address” button. Type in the new email. If you want to resend any
Looking to have Certificates printed, framed and mailed out?
February 7, 2019
Looking to have Certificates printed, framed and mailed out? This is a question we receive now and again, and the short answer is Yes – we do that. And we’d be happy to talk with you if you are searching for a way to accomplish this. However when we are working with our clients, or
January 2019 SimpleCert® Cert of the Month Winner Announced!
January 30, 2019
Check out our January 2019 winner here! Are you interested in being a winner? Sign-up today and send us your certificate. Who knows, your certificate may be chosen for next month. Already part of the SimpleCert® community? Great, get up to 250 free credits if your certificate is chosen. Go on, go for it! Send
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