January 30, 2024

Yes. Simply navigate to the “Store” module, and select “Projects”. Locate the project that you wish to add a single recipient to, and select “Add Recipient”. Once you have added this additional recipient, you can then individually email that recipient their certificate, or download/print their certificate for distribution. You can also upload another excel/csv file […]

Yes! Simply save your Photoshop file as a .svg (scalable vector graphic) file, and upload that directly to SimpleCert®. Scalable Vector files are generally preferred because of their overall superior quality. Currently the specifications of image graphics are as follows: Accepted file types are: .jpeg, .gif, .png and .svg. Max file size 2MB, Max resolution

Data fields are merge variables that you choose to place on your certificate – such as [First name], [Course Title], [Date Completed], etc. Data fields should be added, named and placed on your certificate so that they MATCH the upload fields contained in the lists you plan to use with the particular Cert Set. Upon

The preferred browser when using SimpleCert® is Chrome. However, Mozilla and Internet Explorer are also compatible. Please be sure to check back to this FAQ periodically for any updates on browser compatibility. As browser updates are released, we do our best to ensure compatibility, but as is normal with all web based software, some updates

As a subscriber to a monthly plan, you are able to upgrade or downgrade your plan level at any time. Simply click on the “Plans” within Account Settings to adjust your plan. If you decide to cancel, your account will automatically revert back to the free plan. As part of the downgrade or update, your

Absolutely! SimpleCert® is designed to work within a web page browser, so any device capable of displaying a web page is compatible with SimpleCert®. We do recommend using a computer or larger monitor when designing your certificates however, to give you more area to design with. Please be sure to check back to this FAQ periodically