SimpleCert® Help Center

Use the search bar below to get answers to common questions about the SimpleCert® platform.

Category: Store Module

Recipient name has wrong spelling

If you have already created and sent certificates and you discover a spelling error in a recipient’s name, don’t worry, you can change this dynamically in Simplecert. There is no need to create a new certificate or even resend the email. To update the spelling and make the change, simply navigate to the “Store” Module

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How long is my data stored for?

Your data will be securely stored for as long as you subscribe to the service. Many customers have utilized SimpleCert®’s currently unlimited storage capabilities. SimpleCert® becomes their primary tool for all their certificate and reporting needs. This is great for those sponsors that need to keep their records for at least 5 years. Having a

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Is my data secure?

Absolutely. Your data is stored securely and privately via AWS cloud hosting service and secure socket layer. This data includes, but is not limited to, recipient uploads, certificates, email history and reporting data. The security and safety of your data are paramount to us at SimpleCert®. If you have any further questions regarding security, please

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Can I print out Certificates?

Yes. Once you have created and saved your certificates as a project, navigate to the “Store” Module and locate that particular project from the Projects List. Click on the name to open the project, and then select “Print to PDF”.  

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