SimpleCert® Help Center

Use the search bar below to get answers to common questions about the SimpleCert® platform.

Can I use my own email server?

Yes. Under your account settings (top right side of your account, select your account name), select “SMTP Settings”:

In the “SMTP Settings” page, select “Use other SMTP Server to Send Emails”.  If you have a Microsoft or Google account that you wish to use, you can automatically configure them via secure sign in, or you can manually configure another email server by entering the settings as indicated:

Please note if you choose to use another email server to send your certificates out, it is your responsibility to maintain the IP health of that server to ensure proper delivery of your notification emails.  Also remember that if you use an external email server, sending and deliverability reports will no longer be available within SimpleCert.

 

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