SimpleCert® Help Center

Use the search bar below to get answers to common questions about the SimpleCert® platform.

Why am I unable to update the First and Last Name Fields on the certificate builder?

The Certificate Builder is designed to create your Certificate template only, and not to create individual certificates.  This is why you are unable to update the name fields that are on your template.  Once you have completed your template, you are then able to import merge field data from the Send Module, to actually create your certificates.

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