{"id":7018,"date":"2019-05-06T12:50:51","date_gmt":"2019-05-06T19:50:51","guid":{"rendered":"http:\/\/help.simplecert.net\/?p=7018"},"modified":"2019-07-31T15:28:36","modified_gmt":"2019-07-31T22:28:36","slug":"how-do-i-get-recipients-to-reply-to-me","status":"publish","type":"post","link":"https:\/\/simplecert.net\/help\/how-do-i-get-recipients-to-reply-to-me\/","title":{"rendered":"How do I get recipients to reply directly to me?"},"content":{"rendered":"<p>Currently, to comply with regulations on email usages and delivery as per the CAN-SPAM and GDPR regulations, SimpleCert<sup>&reg;<\/sup> will be sending all certificate emails from certificates@simplecert.net. It is best to communicate this to your recipients before you send your first emails. Having a non-editable email sender address also helps to ensure that the emails you send out don\u2019t get caught in recipient spam folders, or flagged as junk, and can be easily whitelisted and added to a contact list. However, we want your recipients to be able to reply directly to you. To do so, simply add a reply-to email address to your email templates. When your recipients reply, the email will be directly sent to that address instead of to our support.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignleft size-full wp-image-7143\" src=\"http:\/\/simplecert.net\/help\/wp-content\/uploads\/2019\/05\/ReplyToEmailAddress.png\" alt=\"Reply-To Field\" width=\"733\" height=\"456\" srcset=\"https:\/\/simplecert.net\/help\/wp-content\/uploads\/2019\/05\/ReplyToEmailAddress.png 733w, https:\/\/simplecert.net\/help\/wp-content\/uploads\/2019\/05\/ReplyToEmailAddress-300x187.png 300w\" sizes=\"(max-width: 733px) 100vw, 733px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Currently, to comply with regulations on email usages and delivery as per the CAN-SPAM and GDPR regulations, SimpleCert&reg; will be sending all certificate emails from certificates@simplecert.net. It is best to communicate this to your recipients before you send your first emails. Having a non-editable email sender address also helps to ensure that the emails you [&hellip;]<\/p>\n","protected":false},"author":831285,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"image","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[357],"tags":[359,384,382,385,383],"class_list":["post-7018","post","type-post","status-publish","format-image","hentry","category-send-module","tag-can-spam","tag-from-email","tag-gdpr","tag-reply-to-email","tag-spam-folder","post_format-post-format-image"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How do I get recipients to reply directly to me? - SimpleCert\u00ae<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/simplecert.net\/help\/how-do-i-get-recipients-to-reply-to-me\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How do I get recipients to reply directly to me? - SimpleCert\u00ae\" \/>\n<meta property=\"og:description\" content=\"Currently, to comply with regulations on email usages and delivery as per the CAN-SPAM and GDPR regulations, SimpleCert&reg; will be sending all certificate emails from certificates@simplecert.net. 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